Careers

A great place to work - St. Raphael's

Working at St. Raphael’s offers an opportunity to achieve professional fulfilment in a work environment where our values of generosity, well-being and openness to others take on their true meaning.

Our approach is founded on building a rewarding professional environment that cares for our team’s quality of life, in the same way as they care for our patients and guests.

St. Raphael Palliative Care Home and Day Centre is currently seeking to fill the role of Chair of the Board of Directors. Please view the job description here or contact the Chair of the Governance Committee, Rita de Santis.

Please submit your application before May 15, 2020.

Current vacancies

Executive Director

St. Raphael’s Palliative Care Home and Day Centre is a grassroots charitable organization with a dual vocation: a 12-bed palliative care home and the first palliative day centre on the Island of Montreal. We offer free, high-quality palliative care in one of the most densely populated areas of Montreal to people living with an incurable illness. We welcome people from all walks of life with respect and compassion, regardless of social condition, ethnic origin, sexual orientation, gender identity or religious beliefs.

In order to fulfil the mission and oversee the management of St. Raphael’s, we are seeking an Executive Director.

Reporting to the Board of Directors, the Executive Director oversees the realization of St. Raphael’s values by ensuring the quality of the palliative care experience in the following three areas: clinical services, related services and philanthropy. The Executive Director is charged with developing, managing and monitoring all strategic and operational activities in order to achieve objectives pertaining to clinical performance, process optimization and financial efficiency. To this end the Executive Director directs all operational activities and manages all human, financial and physical resources. The Executive Director also ensures that the mission and values of St. Raphael’s are promoted.

Specific Responsibilities

• Manage palliative care programs to meet the highest quality standards and comply with legal and regulatory requirements, for patients, staff and volunteers alike.
• Initiate, develop and implement a strategic plan that is aligned with the organization’s mission and values, including performance indicators and management controls.
• Prepare the annual budget and ensure financial management and financial reporting in compliance with tax and regulatory obligations.
• Develop strategies for the promotion and optimization of human, physical and financial resources in order to achieve objectives for care unit occupancy rates and Day Centre attendance rates.
• Offer services that meet the needs of patients and their families and caregivers.
• See that the Day Centre makes a name for itself in the community and that it provides a warm and welcoming environment for people living with a life-limiting illness, so that they can come together, share their experiences and find comfort.
• Ensure that the required training is properly conducted and that follow-up and monitoring procedures are established.
• Establish practices for the management of staff and volunteers in keeping with St. Raphael’s mission. Promote St. Raphael’s culture and values in order to foster a professional and compassionate work environment.
• See to the development and deployment of St. Raphael’s financing strategy and collaborate in fundraising activities.
• Execute the annual plan approved by the Board of Directors.
• Attend meetings of the Board of Directors (as a non-voting member).
• Recommend policies to the Board of Directors to comply with laws and regulations governing St. Raphael’s.

Profile sought

• Undergraduate degree in a related area (administration, non-profit agencies, community social services or equivalent experience)
• Proven experience in the management and mobilization of multidisciplinary teams
• Leadership, vision and decisiveness
• Rigorous approach to budgeting and financial management
• Energetic and able to perform under pressure
• Excellent oral and written communication skills in French and English
• Marked interest in and sensitivity to St. Raphael’s mission
• Good organizational and analytical skills

Relevant experience in an end-of-life care environment and involvement in philanthropic activities will be taken into consideration

Start date: Immediate

Our vision
That everyone is able to have an end of life filled with humanity and dignity.

Our mission
To offer exceptional palliative care and services in a warm and compassionate environment, free of charge, to people suffering from an incurable illness, so that they may live an end of life imbued with compassion, respect and humanity. To offer a beneficial break and support for loved ones and caregivers.

Our values
Generosity – We share a profound desire to help others and give of ourselves to help improve the quality of life of all people in our community.
Respect – Our actions, interactions and accomplishments are guided by a deep respect for others. The care and services provided to patients and their loved ones and caregivers respect their wishes and desires.
Well-Being – We firmly believe in the enjoyment of Life, wherever it is found, and we aim to create an environment conducive to countless moments of happiness, delight, and joy.
Openness – St. Raphael’s welcomes people from all walks of life, regardless of their social condition, ethnic origin or religious beliefs.

 

Clinical Care Coordinator for the Home

The selected candidate will be responsible for planning, coordinating and evaluating the clinical care and services offered to the home’s patients and their loved ones. The coordinator will be responsible for managing all related human, material, and financial resources. This person will ensure that the palliative care philosophy and the vision and values of St. Raphael’s are adhered to. He/She will participate in designing, implementing, and monitoring achievement of the goals set out in the organization’s action plan. He/She will also participate actively in the academic teaching and research mission of the organization and support the Executive Director in any task assigned to them.

Description of the role

Under the authority of the Executive Director and in collaboration with the home’s palliative care team, the selected candidate will assume the following roles and responsibilities.

Team management:
  • Manages the personnel under his/her responsibility: hires, assigns tasks, specifies annual objectives, evaluates personnel and their work, provides training support;
  • Plans human resources based on needs and staffing plans and proposes methods of matching resources and needs;
  • Creates and maintains a team spirit and a sense of belonging to the organization;
  • Ensures smooth functioning of the care teams;
  • Assigns work in the care unit, defines work schedules, and ensures that employee availability information is updated;
  • Advises and assists members of the care team;
  • Informs his/her personnel of the organization’s goals and policies;
  • Ensures proper reporting of operational data related to care;
  • Identifies training and support needs of his/her personnel;
  • Resolves conflicts among members of the team.
Care management:
  • Receives admission requests and presents referrals to the admissions committee for consideration, and sits on the admissions committee;
  • Ensures the coordination and continuity of care and service and quality of practice;
  • Supports the care team by keeping abreast of all patient files;
  • Collects data and produces reports outlining patient incidents;
  • Designs interventions to facilitate teamwork;
  • Ensures that safety principles are respected in designing the physical organization to meet patients’ needs;
  • Ensures that team members’ competencies are updated;
  • Facilitates the interdisciplinary team meetings;
  • Collaborates with health network practitioners (IPO, nurse, CLSC, family physician).
  • Ensures regular updating of intervention plans.
Service quality:
  • Ensures service quality, compliance with laws and regulations and with the organization’s policies and procedures;
  • Analyzes patients’ and loved ones’ care and prevention needs;
  • Receives, analyzes, and forwards to the Executive Director complaints about services for which he/she is responsible, participates in finding solutions and ensures that solutions are implemented;
  • Sees that the quality control program for care and services operates smoothly, and regularly evaluates nursing care and other services provided;
  • Participates in defining guidelines for prevention as well as infection control and safety, verifies compliance, and ensures proper training of personnel (employees and volunteers);
  • Participates in defining techniques, rules, and procedures for the services under his/her responsibility and supervises their implementation, making any necessary improvements;
  • Verifies appropriate use of equipment;
  • Sees that the organization’s emergency measures plan is implemented and complied with;
  • Evaluates activities, compiles statistics for the palliative care home, produces reports, and performs any other related tasks at the request of the Executive Director;
  • Represents St. Raphael’s within other organizations and at events in palliative care;
  • Participates in the management committee of the Executive Director;
  • Sees to the smooth operation and development of the palliative care home;
  • Assists the organization in its evolution, circulates information, seeks solutions;
  • Collaborates with the Director, Development of Philanthropy, in promotional activities.

Requirements

  • Member in good standing of the Ordre des infirmières et infirmiers du Québec;
  • Bachelor’s degree in nursing (however, any combination of training and relevant experience that may compensate for lack of a bachelor’s degree will be considered);
  • At least ten years’ nursing experience;
  • Knowledgeable about and substantial experience in palliative care;
  • At least three years’ experience in managing or supervising staff and organizing nursing care;
  • At least two years’ experience organizing continuing education activities for professionals in the health and social services sector;
  • Any other combination of university training and relevant experience may be considered.

Background sought

  • Written and verbal communications skills in French and English
  • Aptitude for teamwork and ability to inspire people to work together
  • Excellent interpersonal relations
  • Sense of professional leadership
  • Ability to share knowledge and teaching skills

Additional information

Position status
Full time

Start date
February 2020

Workplace
Montreal

Applications

To apply for this job, please email your resume to: cv@maisonstraphael.org:

Please note that only applicants being actively considered will be contacted.

Palliative Care Physiotherapist

The job holder will be responsible for developing and implementing physiotherapy intervention plans aimed at maintaining the functional capacities of patients and guests at the palliative care home and day centre. The physiotherapist will work with patients and guests to develop their independence and autonomy in their daily activities to maintain the best possible quality of life.

Job description

Reporting to the day centre’s Clinical Care Coordinator, and in collaboration with the day centre’s interdisciplinary team and volunteers, the job holder will assume the following roles and responsibilities:

Provides care to patients, guests and their loved ones
  • Applies a palliative approach and provides support centred on the patient, guest and his/her loved ones
  • Recognizes the physical, emotional, psychosocial and spiritual needs of the patients, guests and their loved ones
  • Is familiar with complex palliative care cases and other chronic diseases
  • Conducts physical and functional assessments (muscular strength, endurance, etc.) of patients and guests and promotes the maintenance of functional capacities
  • Develops and implements appropriate intervention plans for relieving pain and discomfort and managing oedema, while respecting the choices of patients, guests and their loved ones
  • Develops and implements therapeutic intervention plans aimed at maintaining mobility, autonomy and optimal performance of the respiratory function;
  • Promotes maintenance of quality of life and fatigue management
  • Continually assesses the effectiveness of interventions in terms of targeted objectives and results and makes the necessary adjustments
  • Participates in the prevention of sores, infections, ankylosis and related pain, mainly by providing advice
  • Participates in the prevention and management of risk of falls
  • Ensures the safety of the patients, guests and their loved ones
  • Facilitates the provision of care to the individual by caregivers
  • Offers informational and technical support to caregivers, to make homecare easier and safer for them
  • Contributes to the innovation, development and adaptation of pertinent clinical tools required for the standardization of rehabilitation care practices at the day centre
  • Promotes the acquisition of knowledge and the development of clinical skills among care team members and volunteers (e.g. safe movement of guests at risk for falls, proper use of walkers, maintenance of independence, etc.)
  • Provides motivational leadership to other team members to promote a collaborative spirit
  • Contributes to the development and maintenance of ties with the community
Interdisciplinary team and teaching
  • Participates actively in interdisciplinary team meetings and decision-making
  • Collaborates effectively in maintaining a global, inter-professional file
  • Discusses major ethical issues encountered in clinical practice and collaborates in ethics-related clinical decision-making with patients, guests, their loved ones and members of the interdisciplinary team
  • Helps develop education programs and awareness activities (walking groups, lymphoedema management, etc.)
  • Sets high practice standards, maintains up-do-date knowledge of palliative care, integrating it appropriately into their clinical practice
Equipment and materials
  • Is responsible for the safe use of materials intended for physiotherapy activities and reports any repairs to the day centre’s Clinical Care Coordinator
  • Identifies equipment and supply needs to ensure the availability of the physiotherapy service
  • Continuously ensures the safety and hygiene of equipment
  • Estimates, in collaboration with the day centre’s Clinical Care Coordinator, the budget needed to replace and repair equipment, and to acquire new items of equipment as required by the development of the physiotherapy program

Requirements

  • Member in good standing of the Ordre professionnel de la physiothérapie du Québec (OPPQ)
  • Bachelor’s or master’s degree in physiotherapy
  • Minimum of three years of experience with patients in oncology and end of life
  • Any other combination of university education and relevant experience will be considered

Profile sought

  • Written and verbal communication skills in French and English
  • Sound clinical judgment
  • Importance given to health and safety and respect of confidentiality
  • Ability to work collaboratively and bring people together
  • Initiative and professional autonomy
  • Ability to forge excellent interpersonal relationships
  • Outstanding listening skills and ability to create meaningful discussions
  • Ability to deal with crisis situations
  • Ability to share knowledge and teach

Additional information

Position status

Part time – 21.75 hours a week

Start date
Late March 2020

Workplace
Montreal

Applications

To apply for this job, please email your resume to: cv@maisonstraphael.org:

Please note that only applicants being actively considered will be contacted.

Nurse

The nurse delivers nursing care to patients at the end of life with an understanding that family and those closest to the patient are included within the circle of care. With an understanding of the vision, mission, and philosophy of St. Raphael’s, the nurse utilizes excellent communication skills to address the patient’s physical, psychological, social, and spiritual needs.

Description of the Role

Under the authority of the Executive Director and in collaboration with the home’s interdisciplinary team, the selected candidate will assume the following roles and responsibilities.

Nursing Care:
  • Observes the policies and procedures and utilizes resources relevant to professional practice and the management of patient care
  • Assesses the patient’s condition and establishes a therapeutic plan of care relevant to the patient’s history and presenting symptoms
  • Uses therapeutic communication to make the patient and family feel comfortable and welcomed, offering support and providing information
  • Accurately and safely administers medications/treatments as prescribed using established protocols
  • Promotes patient/family learning with education interventions and provides appropriate and accurate information that allows and supports informed decision-making
Teamwork and Communication:
  • Accurately documents all nursing care given and ensures professional, concise charting regarding communication with patients
  • Communicates honestly, openly and effectively with all members of the interdisciplinary team
  • Demonstrates a positive attitude that contributes to and influences the work environment in a positive way
  • Participates in the mentorship and training of nursing students when asked
Safety and Security Measures:
  • Accurately and promptly reports and documents adverse patient incidents according to the policy established by St. Raphael’s
  • Is familiar with the functioning of all the safety and security measures in place: fire/smoke alarms and use of fire extinguishers, water shutoff valves, door locking systems, security cameras, intercom system and safe disposal of hazardous wastes
  • Is aware of procedures to evacuate and/or call police/fire departments in various emergencies
Professional Responsibilities:
  • Engages in a process of continuous learning and is accountable for his/her own professional development
  • Participates in interdisciplinary rounds, workshops and in-services organized by the leadership team
  • Orients, supports, teaches and mentors new staff to palliative care practice

Requirements

  • Member in good standing of the Ordre des infirmières et infirmiers du Québec
  • Bachelor’s degree in nursing or education from a recognized school of nursing (CEGEP)
  • Previous experience in bedside nursing or in palliative care an asset
  • Hospice Palliative Care certification from the Canadian Nurses Association (CNA) an asset

Background sought

  • Written and verbal communication skills in French and English
  • Ability to work collaboratively with an interdisciplinary team
  • Basic knowledge and respect of the unique cultural/spiritual values, needs, beliefs and wishes of
    each patient/family
  • Excellent assessment and critical thinking skills; is responsible, takes initiative and possesses
    sound judgment

Additional information

Position status
Full time and part-time positions available

Start date
February 2020

Workplace
Montreal

Applications

To apply for this job, please email your resume to: cv@maisonstraphael.org:

Please note that only applicants being actively considered will be contacted.

Cooks

St-Raphael’s is looking for cooks to prepare meals in a palliative care home and day centre setting. The cook maintains the kitchen and prepares the meals according to approved menus and dietary restrictions for palliative care patients and guests.

Requirements

The ideal candidate has a DEP in institutional cooking or equivalent and has a minimum of one to two years experience in a similar position.

Fluency in French and English and work experience in the restauration sector and/or a CHSLD are considered assets.

Additional information

Position status
Full time

Start date
February 2020

Workplace
Montreal

Applications

To apply for this job, please email your resume to: cv@maisonstraphael.org:

Please note that only applicants being actively considered will be contacted.

Housekeepers

St-Raphael’s is looking for housekeepers for a variety of cleaning and general maintenance tasks in a palliative care setting. Thorough cleaning, disinfecting and contamination prevention will also be required to ensure the patients’ and guests’ safety and comfort.

Requirements

The ideal candidate has a High School diploma or the equivalent and has a minimum of one to two years of experience in a similar position.

Fluency in French and English and an AEP in Hygiene and Sanitation are strong assets.

Additional information

Position status
Full time

Start date
February 2020

Workplace
Montreal

Applications

To apply for this job, please email your resume to: cv@maisonstraphael.org

Please note that only applicants being actively considered will be contacted.

A great place to volunteer

Both the palliative care home and the day centre rely on the extensive participation of dedicated volunteers to provide the highest quality care services for our patients and guests and their loved ones. We are always seeking volunteers who share our values and wish to support our mission.