Working at St. Raphael’s offers an opportunity to achieve professional fulfilment in an environment imbued with humanity while also contributing to a worthy cause.

St. Raphael’s Palliative Care Home and Day Centre (“St. Raphael’s”) expects to open its doors in mid-2019. This establishment will have a dual vocation, offering a 12-bed palliative care home and a day centre with the capacity to receive about twenty outpatients each day.

Current Vacancies

In order to start operations and provide ongoing management, we are seeking a:
Medical Director

Reporting to the Executive Director, the Medical Director provides medical leadership for St. Raphael’s management and care team. He(she) plans and coordinates the medical activities of the team. He(she) is involved in developing policies, programs and practice points to ensure compliance with best practices. He(she) plays a key role in defending St. Raphael’s interests and represents St. Raphael’s at regional, provincial and national meetings and conferences.

Job Description

Reporting to the Executive Director and in collaboration with the management team, the selected candidate will assume the following roles and responsibilities:

Principal tasks and responsibilities

  • Acts as the medical resource for St Raphael’s, responding to medical requests (internally and externally);
  • Supervises and coordinates the activities of his(her) department;
  • Recruits physicians in collaboration with the Executive Director and sets up the appointment process;
  • Inducts, orients and integrates new physicians;
  • Manages resources to provide efficient coverage of the medical services offered by St. Raphael’s (designs and ensures compliance with the call schedule);
  • Fosters access to training and ensures that physicians’ skills remain current;
  • Ensures that medicine is practised in accordance with recognized palliative care guidelines and standards;
  • Sees to development of the necessary tools to continuously improve the quality of the medical services required by St. Raphael’s clientele;
  • Performs annual evaluations of medical services (evaluates the quality of medical procedures);
  • Organizes and chairs medical-administrative meetings 3 to 4 times a year;
  • Ensures that medical practices comply with St. Raphael’s palliative care philosophy and code of ethics;
  • Sets up committees to achieve all of the foregoing points: a medical procedures evaluation committee, a continuing education committee;
  • Compiles and analyzes statistical data, prepares reports on his(her) department;
  • Serves on the Board of Directors;
  • Supports management in any other tasks assigned to him(her).

In collaboration with the Executive Director

  • Participates in developing and analyzing projects proposed by the Executive Director;
  • Represents St. Raphael’s to government or medical authorities, and regional and provincial bodies as necessary;
  • Represents St. Raphael’s at national and international conferences, with other members of the team;
  • Fosters and maintains relationships of trust and collaboration with the various care partners.

In collaboration with the Nursing Coordinator

  • Coordinates the integration process and ensures that physicians are integrated into the care team (multidisciplinary approach to meetings and day-to-day work);
  • Sees that the loved ones of end-of-life patients are integrated into the care team;
  • Ensures the smooth running of day-to-day provision of care;
  • Participates actively in the continuing education program for staff and volunteers in collaboration with partners in the same territory, as necessary;
  • Collaborates in developing and revising care protocols and procedures in use at St. Raphael’s;
  • Contributes to, analyzes and writes statistical reports.

Teaching

  • Takes a leadership role in training and works to obtain recognition of St Raphael’s as a teaching environment for medical students and residents and nursing and social work interns.

Requirements

  • Licensed to practise by the Quebec College of Physicians and in good standing with the College
  • At least 5 years’ clinical experience in palliative care
  • Demonstrated management abilities
  • Ability to provide effective leadership that motivates St. Raphael’s clinical development
  • Communication skills and an interest in public relations and teaching
  • Ability to work in a multidisciplinary team
  • Demonstrated ability to analyze and synthesize
  • Ability to maintain a harmonious atmosphere for the provision of services and care to end-of-life patients and their loved ones

Additional information

Position status
Full Time

Start date
July 2019

Workplace
Montreal

Applications

To apply for this job, please use this link:

APPLY

Please note that only applicants being actively considered will be contacted.

Operations Coordinator

Reporting to the Executive Director, the principal challenge for the selected candidate will be to create an environment that motivates employees and provides patients of the home, guests of the day centre and their loved ones with opportunities for self-actualization, all the while ensuring optimal management of budgets and operations, including food services, housekeeping and maintenance, information technologies and accounting.

Job Description

Reporting to the Executive Director and in collaboration with the management team, the selected candidate will assume the following roles and responsibilities:

Team management:
  • Manages personnel under his/her responsibility: hires, assigns tasks, specifies annual objectives, evaluates personnel and their work, provides training support;
  • Ensures the availability at all times of competent, trained and motivated personnel;
  • Plans human resources based on needs and staffing plans;
  • Creates and maintains a team spirit and a sense of belonging to the organization;
  • Ensures the smooth functioning of the interdisciplinary team (employees and volunteers) by implementing efficient work processes for personnel reporting to him/her;
  • Advises and assists team members;
  • Informs personnel of the organization’s objectives and policies;
  • Determines training needs of the personnel under his/her responsibility;
  • Resolves conflicts among members of the team.
Financial management:
  • Produces reports required to monitor performance;
  • Provides sound administrative management of the home and day centre;
  • Supervises and ensures production of monthly financial reports and assists the external auditors with their annual audit;
  • Supervises preparations for the annual audit, coordinates and oversees the audit process and the preparation of tax returns;
  • Supervises the production of financial reports and analyzes them for management, the Board of Directors and lenders;
  • Directs and supervises the budget preparation process:
    • Consults and involves various services
    • Presents improvements to the Audit Committee/Board of Directors
    • Performs budget follow-up as required
  • Manages the donations information system, supervises and validates the process for issuance of tax receipts;
  • Manages cash flow.
Quality management:
  • Ensures that operating procedures are efficient and that services provided to patients and guests and their loved ones meet quality standards;
  • Sets clear objectives and quality standards for each service;
  • Is familiar with operating procedures, measures their effectiveness and ensures their continuous improvement;
  • Participates in defining rules for prevention, infection control, and safety and security, ensures compliance and sees that care providers (employees and volunteers) are trained;
  • Ensures appropriate use of equipment;
  • Participates in the Executive Director’s management committee;
  • Supports the organization’s evolution, circulates information, seeks solutions.

Qualification

  • Bachelor’s degree in administration or another relevant field;
  • At least five years’ relevant experience, including team management;
  • Relevant knowledge and experience of a healthcare institution environment would be an asset;
  • Familiarity with business plan and financial statement analysis;
  • Fluency in written and spoken English and French;
  • Business sense;
  • Client service orientation;
  • Ability to motivate employees;
  • Ability to manage performance;
  • Ability to develop employee competencies;
  • Action-oriented and results-driven.

Background

  • Ability to work as a member of a team and to inspire collaboration
  • Excellent interpersonal relations
  • Sense of professional leadership
  • Ability to share knowledge and to teach

Additional information

Position status
Full Time

Start date
May 2019

Workplace
Montreal

Applications

To apply for this job, please use this link:

APPLY

Please note that only applicants being actively considered will be contacted.

Accounting Technician

Reporting to the Director of Operations, the selected candidate will monitor routine accounting transactions, prepare and monitor budgets, produce management reports and process payroll transactions. More specifically, the selected candidate will assume the following roles and responsibilities:

Finance:
  • Processes routine financial transactions for accounts receivable and payable services including billing, recording of payments and bank deposits, resolving outstanding balances, and processing invoices and cheque requests;
  • Responds to general inquiries from patients, clients and suppliers;
  • Processes donations (entry and production of tax receipts with DonorPerfect), expenses and other entries in the general ledger on a weekly basis;
  • Processes monthly closing of ledger entries, reconciliation of accounts, analysis of bank statements and adjustment of discrepancies;
  • Oversees the cash flow management system, including petty cash;
  • Prepares monthly financial statements;
  • Administers federal and provincial government reports, including for TDS, CNESST, GST and QST, as required;
  • Produces cost-benefit analyses when required;
  • Reviews and analyzes revenues, expenses and forecasts.
Payroll:
  • Processes bi-weekly payroll for employees, including deductions, calculations for statutory holidays and sick days and issue of records of employment;
  • Ensures the transfer of data to the Desjardins payroll system;
  • Prepares annual payroll reports, and tax and instalment payment summaries;
  • Processes vacation pay when due.

Requirements

  • DCS in administration or accounting;
  • At least five years’ experience in administration and accounting, preferably in the services sector;
  • Familiarity with health and social services institutions would be an asset;
  • General knowledge of tax laws applicable to payroll;
  • Strong communications skills and team spirit;
  • Communications skills in written and spoken English and French;
  • Very familiar with MS Office (Excel, Word, PowerPoint, Outlook) and common accounting software.

Background sought

  • Discretion, thoroughness and attention to detail
  • Ability to work in a team and inspire teamwork
  • Professionalism and good organizational skills

Additional information

Position status
Full Time

Start date
April 2019

Workplace
Montreal

Applications

To apply for this job, please use this link:

APPLY

Please note that only applicants being actively considered will be contacted.

Nurse

The nurse delivers nursing care to patients at the end of life with an understanding that family and those closest to the patient are included within the circle of care. With an understanding of the vision, mission, and philosophy of St. Raphael’s, the nurse utilizes excellent communication skills to address the patient’s physical, psychological, social, and spiritual needs.

Description of the Role

Under the authority of the Executive Director and in collaboration with the home’s interdisciplinary team, the selected candidate will assume the following roles and responsibilities.

Nursing Care:
  • Observes the policies and procedures and utilizes resources relevant to professional practice and the management of patient care;
  • Assesses the patient’s condition and establishes a therapeutic plan of care relevant to the patient’s history and presenting symptoms;
  • Uses therapeutic communication to make the patient and family feel comfortable and welcomed, offering support and providing information;
  • Accurately and safely administers medications/treatments as prescribed using established protocols;
  • Promotes patient/family learning with education interventions and provides appropriate and accurate information that allows and supports informed decision-making;
Teamwork and Communication:
  • Accurately documents all nursing care given and ensures professional, concise charting regarding communication with patients;
  • Communicates honestly, openly and effectively with all members of the interdisciplinary team;
  • Demonstrates a positive attitude that contributes to and influences the work environment in a positive way;
  • Participates in the mentorship and training of nursing students when asked.
Safety and Security Measures:
  • Accurately and promptly reports and documents adverse patient incidents according to the policy established by St. Raphael’s;
  • Is familiar with the functioning of all the safety and security measures in place: fire/smoke alarms and use of fire extinguishers, water shutoff valves, door locking systems, security cameras, intercom system and safe disposal of hazardous wastes;
  • Is aware of procedures to evacuate and/or call police/fire departments in various emergencies.
Professional Responsibilities:
  • Engages in a process of continuous learning and is accountable for his/her own professional development;
  • Participates in interdisciplinary rounds, workshops and in-services organized by the leadership team;
  • Orients, supports, teaches and mentors new staff to palliative care practice;

Requirements

  • Member in good standing of the Ordre des infirmières et infirmiers du Québec;
  • Bachelor’s degree in nursing or education from a recognized school of nursing (CEGEP);
  • Previous experience in bedside nursing or in palliative care an asset;
  • Hospice Palliative Care certification from the Canadian Nurses Association (CNA) an asset.

Background sought

  • Written and verbal communication skills in French and English;
  • Ability to work collaboratively with an interdisciplinary team;
  • Basic knowledge and respect of the unique cultural/spiritual values, needs, beliefs and wishes of
    each patient/family;
  • Excellent assessment and critical thinking skills; is responsible, takes initiative and possesses
    sound judgment.

Additional information

Position status
Full time and part-time positions available

Start date
July 2019

Workplace
Montreal

Applications

To apply for this job, please use this link:

APPLY

Please note that only applicants being actively considered will be contacted.

Clinical care coordinator for the home

The selected candidate will be responsible for planning, coordinating and evaluating the clinical care and services offered to the home’s patients and their loved ones. The coordinator will be responsible for managing all related human, material, and financial resources. This person will ensure that the palliative care philosophy and the vision and values of St. Raphael’s are adhered to. He/She will participate in designing, implementing, and monitoring achievement of the goals set out in the organization’s action plan. He/She will also participate actively in the academic teaching and research mission of the organization and support the Executive Director in any task assigned to them.

Description of the role

Under the authority of the Executive Director and in collaboration with the home’s palliative care team, the selected candidate will assume the following roles and responsibilities.

Team management:
  • Manages the personnel under his/her responsibility: hires, assigns tasks, specifies annual objectives, evaluates personnel and their work, provides training support;
  • Plans human resources based on needs and staffing plans and proposes methods of matching resources and needs;
  • Creates and maintains a team spirit and a sense of belonging to the organization;
  • Ensures smooth functioning of the care teams;
  • Assigns work in the care unit, defines work schedules, and ensures that employee availability information is updated;
  • Advises and assists members of the care team;
  • Informs his/her personnel of the organization’s goals and policies;
  • Ensures proper reporting of operational data related to care;
  • Identifies training and support needs of his/her personnel;
  • Resolves conflicts among members of the team.
Care management:
  • Receives admission requests and presents referrals to the admissions committee for consideration, and sits on the admissions committee;
  • Ensures the coordination and continuity of care and service and quality of practice;
  • Supports the care team by keeping abreast of all patient files;
  • Collects data and produces reports outlining patient incidents;
  • Designs interventions to facilitate teamwork;
  • Ensures that safety principles are respected in designing the physical organization to meet patients’ needs;
  • Ensures that team members’ competencies are updated;
  • Facilitates the interdisciplinary team meetings;
  • Collaborates with health network practitioners (IPO, nurse, CLSC, family physician).
  • Ensures regular updating of intervention plans.
Service quality:
  • Ensures service quality, compliance with laws and regulations and with the organization’s policies and procedures;
  • Analyzes patients’ and loved ones’ care and prevention needs;
  • Receives, analyzes, and forwards to the Executive Director complaints about services for which he/she is responsible, participates in finding solutions and ensures that solutions are implemented;
  • Sees that the quality control program for care and services operates smoothly and regularly evaluates nursing care and other services provided;
  • Participates in defining guidelines for prevention as well as infection control and safety, verifies compliance, and ensures proper training of personnel (employees and volunteers);
  • Participates in defining techniques, rules, and procedures for the services under his/her responsibility and supervises their implementation, making any necessary improvements;
  • Verifies appropriate use of equipment;
  • Sees that the organizations’ emergency measures plan is implemented and complied with;
  • Evaluates activities, compiles statistics for the palliative care home, produces reports, and performs any other related tasks at the request of the Executive Director;
  • Represents St. Raphael’s within other organizations and at events in palliative care;
  • Participates in the management committee of the Executive Director;
  • Sees to the smooth operation and development of the palliative care home;
  • Assists the organization in its evolution, circulates information, seeks solutions;
  • Collaborates with the Director, Development of Philanthropy in promotional activities.

Requirements

  • Member in good standing of the Ordre des infirmières et infirmiers du Québec;
  • Bachelor’s degree in nursing (however, any combination of training and relevant experience that may compensate for lack of a bachelor’s degree will be considered);
  • At least ten years’ nursing experience;
  • Knowledgeable about and substantial experience in palliative care;
  • At least three years’ experience in managing or supervising staff and organizing nursing care;
  • At least two years’ experience organizing continuing education activities for professionals in the health and social services sector;
  • Any other combination of university training and relevant experience may be considered.

Background sought

  • Written and verbal communications skills in French and English
  • Aptitude for teamwork and ability to inspire people to work together
  • Excellent interpersonal relations
  • Sense of professional leadership
  • Ability to share knowledge and teaching skills

Additional information

Position status
Full time

Start date
April 2019

Workplace
Montreal

Applications

To apply for this job, please use this link:

APPLY

Please note that only applicants being actively considered will be contacted.

Nursing Assistant

St. Raphael’s is looking for a Nursing Assistant to provide the highest quality nursing and palliative care to its day centre guests.

Requirements

The ideal candidate is a member in good standing with the OIIQ, is bilingual and has at least one year of work experience in a similar role.

PDSB and CPR training must be up to date.

Additional information

Position status
Full time

Start date
Summer 2019

Workplace
Montreal

Applications

To apply for this job, please use this link:

APPLY

Please note that only applicants being actively considered will be contacted.

Patient Attendants

St. Raphael’s is looking for Patient Attendants to work within a multidisciplinary team in order to offer the highest quality palliative care to its patients. The Patient Attendant will help to ensure the comfort and safety of the patients while also aiding and assisting them with daily tasks and activities.

Requirements

The ideal candidate is bilingual and has a Certificate of Attestation from a recognized PAB school.

PDSB and CPR training must be up to date.

Additional information

Position status
Full time

Start date
Summer 2019

Workplace
Montreal

Applications

To apply for this job, please use this link:

APPLY

Please note that only applicants being actively considered will be contacted.

Cooks

St-Raphael’s is looking for cooks to prepare meals in a palliative care home and day centre setting. The cook maintains the kitchen and prepares the meals according to approved menus and dietary restrictions for palliative care patients and guests.

Requirements

The ideal candidate has a DEP in institutional cooking or equivalent and has a minimum of one to two years experience in a similar position.

Fluency in French and English and work experience in the restauration sector and/or a CHSLD are considered assets.

Additional information

Position status
Full time

Start date
Summer 2019

Workplace
Montreal

Applications

To apply for this job, please use this link:

APPLY

Please note that only applicants being actively considered will be contacted.

Housekeepers

St-Raphael’s is looking for housekeepers for a variety of cleaning and general maintenance tasks in a palliative care setting. Thorough cleaning, disinfecting and contamination prevention will also be required to ensure the patients’ and guests’ safety and comfort.

Requirements

The ideal candidate has a High School diploma or the equivalent and has a minimum of one to two years of experience in a similar position.

Fluency in French and English and an AEP in Hygiene and Sanitation are strong assets.

Additional information

Position status
Full time

Start date
Summer 2019

Workplace
Montreal

Applications

To apply for this job, please use this link:

APPLY

Please note that only applicants being actively considered will be contacted.