Working at St. Raphael’s offers an opportunity to achieve professional fulfilment in an environment imbued with humanity while also contributing to a worthy cause.

St. Raphael’s Palliative Care Home and Day Centre (“St. Raphael’s”) expects to open its doors in mid-2019. This establishment will have a dual vocation, offering a 12-bed palliative care home and a day centre with the capacity to receive about twenty outpatients each day.

Current Vacancies

In order to start operations and provide ongoing management, we are seeking a:
Director, Development of philanthropy

Reporting to the Executive Director of St. Raphael’s and working closely with the Board, the incumbent will be responsible for developing and deploying St. Raphael’s funding strategy. The Director, Development of Philanthropy will plan and execute donor solicitation activities and implement agreements, sponsorships and partnerships. He or she will provide logistic, administrative and budgetary oversight and coordination of solicitation activities targeting major donors, the general public and partners as well as of benefit events (events, campaigns, project financing, etc.), ensuring that such activities and events are timely, relevant and visible and that they raise sufficient funds to sustain the establishment’s operations. The incumbent will be responsible for the strategic planning, analysis and efficient execution of initiatives to foster donor engagement and retention. The Director, Development of Philanthropy will advise and actively support the Executive Director as well as the strategy and/or philanthropy committee, as the case may be.

Requirements

  • Bachelor’s degree in a relevant area;
  • Substantial experience and demonstrated ability to manage annual and major fundraising campaigns, targeting corporate or major individual donors, foundations or community organizations;
  • Very strong verbal and written communication skills in French and English;
  • Familiarity with the philanthropic community;
  • Proven experience coordinating and managing multidisciplinary teams;
  • Demonstrated skills in the use of work tools and systems such as Excel and Word or other technologies used by philanthropic organizations. A good command of the Donor Perfect platform would be an asset.

Background sought

  • Very compassionate individual with good listening skills;
  • Superior organizational and analytical skills;
  • Ability to prioritize effectively;
  • Autonomous, conscientious and mature individual with unquestionable ethics and excellent judgment;
  • A creative, far-sighted, proactive and adaptable leader;
  • Ability to maintain excellent interpersonal relations in a complex, multidisciplinary environment, superior listening ability;
  • Results-driven strategic thinker with solid analytical skills.

Additional information

Start date
March 2019

Workplace
Montreal

Our vision 
That everyone is able to have an end of life filled with humanity and dignity.

Our mission 
To offer exceptional palliative care and services in a warm and compassionate environment, free of charge, to people suffering from an incurable illness, so that they may live an end of life imbued with compassion, respect and humanity. To offer a beneficial break and support for loved ones and caregivers.

Our values

  • Generosity  – We share a profound desire to help others and give of ourselves to help improve the quality of life of all people in our community.
  • Respect – Our actions, interactions and accomplishments are guided by a deep respect for others. The care and services provided to patients and their loved ones and caregivers will respect their wishes and desires.
  • Well-being – We firmly believe in the enjoyment of life, wherever it is found, and we aim to create an environment conducive to countless moments of happiness, delight, and joy.
  • Openness – St. Raphael’s will welcome people from all walks of life, regardless of their social condition, ethnic origin or religious beliefs.

Applications

To apply for this job, please use this link:

APPLY

Please note that only applicants being actively considered will be contacted.

Accounting Technician

Reporting to the Director of Operations, the selected candidate will monitor routine accounting transactions, prepare and monitor budgets, produce management reports and process payroll transactions. More specifically, the selected candidate will assume the following roles and responsibilities:

Finance:
  • Processes routine financial transactions for accounts receivable and payable services including billing, recording of payments and bank deposits, resolving outstanding balances, and processing invoices and cheque requests;
  • Responds to general inquiries from patients, clients and suppliers;
  • Processes donations (entry and production of tax receipts with DonorPerfect), expenses and other entries in the general ledger on a weekly basis;
  • Processes monthly closing of ledger entries, reconciliation of accounts, analysis of bank statements and adjustment of discrepancies;
  • Oversees the cash flow management system, including petty cash;
  • Prepares monthly financial statements;
  • Administers federal and provincial government reports, including for TDS, CNESST, GST and QST, as required;
  • Produces cost-benefit analyses when required;
  • Reviews and analyzes revenues, expenses and forecasts.
Payroll:
  • Processes bi-weekly payroll for employees, including deductions, calculations for statutory holidays and sick days and issue of records of employment;
  • Ensures the transfer of data to the Desjardins payroll system;
  • Prepares annual payroll reports, and tax and instalment payment summaries;
  • Processes vacation pay when due.

Requirements

  • DCS in administration or accounting;
  • At least five years’ experience in administration and accounting, preferably in the services sector;
  • Familiarity with health and social services institutions would be an asset;
  • General knowledge of tax laws applicable to payroll;
  • Strong communications skills and team spirit;
  • Communications skills in written and spoken English and French;
  • Very familiar with MS Office (Excel, Word, PowerPoint, Outlook) and common accounting software.

Background sought

  • Discretion, thoroughness and attention to detail
  • Ability to work in a team and inspire teamwork
  • Professionalism and good organizational skills

Additional information

Position status
Full Time

Start date
April 2019

Workplace
Montreal

Our vision 
That everyone is able to have an end of life filled with humanity and dignity.

Our mission 
To offer exceptional palliative care and services in a warm and compassionate environment, free of charge, to people suffering from an incurable illness, so that they may live an end of life imbued with compassion, respect and humanity. To offer a beneficial break and support for loved ones and caregivers.

Our values

  • Generosity  – We share a profound desire to help others and give of ourselves to help improve the quality of life of all people in our community.
  • Respect – Our actions, interactions and accomplishments are guided by a deep respect for others. The care and services provided to patients and their loved ones and caregivers will respect their wishes and desires.
  • Well-being – We firmly believe in the enjoyment of life, wherever it is found, and we aim to create an environment conducive to countless moments of happiness, delight, and joy.
  • Openness – St. Raphael’s will welcome people from all walks of life, regardless of their social condition, ethnic origin or religious beliefs.

Applications

To apply for this job, please use this link:

APPLY

Please note that only applicants being actively considered will be contacted.

Clinical care coordinator for the home

The selected candidate will be responsible for planning, coordinating and evaluating the clinical care and services offered to the home’s patients and their loved ones. The coordinator will be responsible for managing all related human, material, and financial resources. This person will ensure that the palliative care philosophy and the vision and values of St. Raphael’s are adhered to. He/She will participate in designing, implementing, and monitoring achievement of the goals set out in the organization’s action plan. He/She will also participate actively in the academic teaching and research mission of the organization and support the Executive Director in any task assigned to them.

Description of the role

Under the authority of the Executive Director and in collaboration with the home’s palliative care team, the selected candidate will assume the following roles and responsibilities.

Team management:
  • Manages the personnel under his/her responsibility: hires, assigns tasks, specifies annual objectives, evaluates personnel and their work, provides training support;
  • Plans human resources based on needs and staffing plans and proposes methods of matching resources and needs;
  • Creates and maintains a team spirit and a sense of belonging to the organization;
  • Ensures smooth functioning of the care teams;
  • Assigns work in the care unit, defines work schedules, and ensures that employee availability information is updated;
  • Advises and assists members of the care team;
  • Informs his/her personnel of the organization’s goals and policies;
  • Ensures proper reporting of operational data related to care;
  • Identifies training and support needs of his/her personnel;
  • Resolves conflicts among members of the team.
Care management:
  • Receives admission requests and presents referrals to the admissions committee for consideration, and sits on the admissions committee;
  • Ensures the coordination and continuity of care and service and quality of practice;
  • Supports the care team by keeping abreast of all patient files;
  • Collects data and produces reports outlining patient incidents;
  • Designs interventions to facilitate teamwork;
  • Ensures that safety principles are respected in designing the physical organization to meet patients’ needs;
  • Ensures that team members’ competencies are updated;
  • Facilitates the interdisciplinary team meetings;
  • Collaborates with health network practitioners (IPO, nurse, CLSC, family physician).
  • Ensures regular updating of intervention plans.
Service quality:
  • Ensures service quality, compliance with laws and regulations and with the organization’s policies and procedures;
  • Analyzes patients’ and loved ones’ care and prevention needs;
  • Receives, analyzes, and forwards to the Executive Director complaints about services for which he/she is responsible, participates in finding solutions and ensures that solutions are implemented;
  • Sees that the quality control program for care and services operates smoothly and regularly evaluates nursing care and other services provided;
  • Participates in defining guidelines for prevention as well as infection control and safety, verifies compliance, and ensures proper training of personnel (employees and volunteers);
  • Participates in defining techniques, rules, and procedures for the services under his/her responsibility and supervises their implementation, making any necessary improvements;
  • Verifies appropriate use of equipment;
  • Sees that the organizations’ emergency measures plan is implemented and complied with;
  • Evaluates activities, compiles statistics for the palliative care home, produces reports, and performs any other related tasks at the request of the Executive Director;
  • Represents St. Raphael’s within other organizations and at events in palliative care;
  • Participates in the management committee of the Executive Director;
  • Sees to the smooth operation and development of the palliative care home;
  • Assists the organization in its evolution, circulates information, seeks solutions;
  • Collaborates with the Director, Development of Philanthropy in promotional activities.

Requirements

  • Member in good standing of the Ordre des infirmières et infirmiers du Québec;
  • Bachelor’s degree in nursing (however, any combination of training and relevant experience that may compensate for lack of a bachelor’s degree will be considered);
  • At least ten years’ nursing experience;
  • Knowledgeable about and substantial experience in palliative care;
  • At least three years’ experience in managing or supervising staff and organizing nursing care;
  • At least two years’ experience organizing continuing education activities for professionals in the health and social services sector;
  • Any other combination of university training and relevant experience may be considered.

Background sought

  • Written and verbal communications skills in French and English
  • Aptitude for teamwork and ability to inspire people to work together
  • Excellent interpersonal relations
  • Sense of professional leadership
  • Ability to share knowledge and teaching skills

Additional information

Position status
Full time

Start date
April 2019

Workplace
Montreal

Our vision 
That everyone is able to have an end of life filled with humanity and dignity.

Our mission 
To offer exceptional palliative care and services in a warm and compassionate environment, free of charge, to people suffering from an incurable illness, so that they may live an end of life imbued with compassion, respect and humanity. To offer a beneficial break and support for loved ones and caregivers.

Our values

  • Generosity  – We share a profound desire to help others and give of ourselves to help improve the quality of life of all people in our community.
  • Respect – Our actions, interactions and accomplishments are guided by a deep respect for others. The care and services provided to patients and their loved ones and caregivers will respect their wishes and desires.
  • Well-being – We firmly believe in the enjoyment of life, wherever it is found, and we aim to create an environment conducive to countless moments of happiness, delight, and joy.
  • Openness – St. Raphael’s will welcome people from all walks of life, regardless of their social condition, ethnic origin or religious beliefs.

Applications

To apply for this job, please use this link:

APPLY

Please note that only applicants being actively considered will be contacted.

Clinical care coordinator for the day centre

The selected candidate will be responsible for planning, coordinating and evaluating the services offered to day centre guests and their loved ones. The coordinator will ensure that the palliative care philosophy and the vision and values of St. Raphael’s are adhered to. This person will participate in designing, implementing, and monitoring achievement of the goals set out in the organization’s action plan.

Description of the role

Under the authority of the Executive Director and in collaboration with the day centre’s interdisciplinary team, the selected candidate will assume the following roles and responsibilities.

Team management:
  • Manages the personnel under his/her responsibility: hires, assigns tasks, specifies annual objectives, evaluates personnel and their work, provides training support;
  • Plans human resources based on needs and staffing plans;
  • Creates and maintains a team spirit and a sense of belonging to the organization;
  • Ensures smooth functioning of the interdisciplinary team (employees and volunteers) by implementing efficient work processes for the personnel for whom he/she is responsible;
  • Advises and assists the members of the team;
  • Informs his/her personnel of the organization’s goals and policies;
  • Identifies training and support needs of his/her personnel;
  • Resolves conflicts among members of the team.
Care management:
  • Coordinates the arrival of new guests and transmits the necessary information to the professional team and the volunteers;
  • Ensures coordination, continuity of care and services and quality of practice;
  • Supports the care team by keeping abreast of all guest files;
  • Designs interventions to facilitate teamwork;
  • Ensures that safety principles are respected in designing the physical organization to meet patients’ needs;
  • Ensures that team members’ competencies are updated (e.g. annual continuing education day for care providers of the day centre);
  • Leads interdisciplinary team meetings;
  • Collaborates with health network practitioners (IPO, nurse, CLSC, family physician).
  • Ensures regular updating of intervention plans.
Service quality:
  • Ensures service quality, compliance with laws and regulations and with the institution’s policies and procedures;
  • Analyzes clients’ care and prevention needs;
  • Receives, analyzes, and forwards to the Executive Director complaints about services for which he/she is responsible, participates in finding solutions and ensures that solutions are implemented;
  • Sees that the quality control program for care and services and other specialized services provided, such as infection control, are functioning properly;
  • Participates in defining guidelines for prevention as well as infection control and safety, verifies compliance, and ensures proper training of personnel (employees and volunteers);
  • Participates in defining techniques, rules, and procedures for the services under his/her responsibility and supervises their implementation, making any necessary improvements;
  • Verifies appropriate use of equipment;
  • Sees that the organization’s emergency measures plan is implemented and complied with;
  • Participates in the management committee of the Executive Director;
  • Evaluates activities, compiles statistics for the day centre, produces reports, and performs any other related tasks at the request of the Executive Director;
  • Sees to the smooth operation and development of the day centre;
  • Assists the organization in its evolution, circulates information, seeks solutions;
  • Collaborates with the Director, Development of Philanthropy in promotional activities.

Requirements

  • Member in good standing of the Ordre des infirmières et infirmiers du Québec;
  • Bachelor’s degree in nursing (however, any combination of training and relevant experience that may compensate for lack of a bachelor’s degree will be considered);
  • At least ten years’ nursing experience;
  • Familiarity with and substantial experience in palliative care an asset;
  • At least three years’ experience in managing or supervising staff and organizing nursing care;
  • At least two years’ experience organizing continuing education activities for professionals in the health and social services sector;
  • Any other combination of university training and relevant experience may be considered.

Background sought

  • Written and verbal communications skills in French and English
  • Aptitude for teamwork and ability to inspire people to work together
  • Sense of professional leadership
  • Ability to share knowledge and teaching skills

Additional information

Position status
Full time

Start date
April 2019

Workplace
Montreal

Our vision 
That everyone is able to have an end of life filled with humanity and dignity.

Our mission 
To offer exceptional palliative care and services in a warm and compassionate environment, free of charge, to people suffering from an incurable illness, so that they may live an end of life imbued with compassion, respect and humanity. To offer a beneficial break and support for loved ones and caregivers.

Our values

  • Generosity  – We share a profound desire to help others and give of ourselves to help improve the quality of life of all people in our community.
  • Respect – Our actions, interactions and accomplishments are guided by a deep respect for others. The care and services provided to patients and their loved ones and caregivers will respect their wishes and desires.
  • Well-being – We firmly believe in the enjoyment of life, wherever it is found, and we aim to create an environment conducive to countless moments of happiness, delight, and joy.
  • Openness – St. Raphael’s will welcome people from all walks of life, regardless of their social condition, ethnic origin or religious beliefs.

Applications

To apply for this job, please use this link:

APPLY

Please note that only applicants being actively considered will be contacted.

Volunteer program coordinator

The selected candidate will be responsible for managing the volunteer program and ensuring that the quality of service provided meets the needs of the patients, guests, and families in our home and day centre. The volunteer program will be an essential component of the services provided at St. Raphael’s. The successful candidate will have experience managing volunteers and will be responsible for building a team of approximately 250–300 people who are looking for an opportunity to help others and contribute to the delivery of excellent palliative care. The Coordinator will also be responsible for building a bereavement program, which will serve the needs of caregivers, family members and loved ones who have experienced a loss within our home.

Description of the role

Under the authority of the Executive Director, the selected candidate will assume the following roles and responsibilities.

Management of the volunteer team:
  • Actively engages in activities that will result in the recruitment and retention of volunteers;
  • Recruits, interviews, and screens candidates using reference checks to select volunteers to provide services;
  • Counsels and advises volunteers regarding problems encountered in providing volunteer services and takes action as necessary;
  • Oversees activities between volunteers, patients, guests, and family members and ensures safe practices;
  • Provides support to volunteers who directly or indirectly interact with patients, guests, and families;
  • Organizes activities to recognize the work of volunteers on a regular basis;
  • Attends interdisciplinary meetings and relays pertinent information from the volunteers to the team and conveys appropriate information from discussion at these meetings to the volunteers;
  • Resolves conflicts that may arise among volunteers.
Creation and implementation of the volunteer program:
  • Develops and implements a volunteer program including orientation, training (educational presentations), supervision, and evaluation;
  • Maintains monthly records of each volunteer’s work and monthly program statistics for the purpose of program evaluation;
  • Develops or directs the development of publicity information and activities related to volunteer services;
  • Contributes to long-term planning as it relates to volunteer services;
  • Schedules volunteers to assure adequate daily services in all areas related to the home and day centre;
  • Assigns volunteers to specific services, debriefs and evaluates effectiveness;
  • Organizes volunteer participation for fundraising events.
Creation and implementation of a bereavement program
  • Explores bereavement support models to identify, create, and implement a program that will best meet the needs of our community.

Requirements

  • Bachelor’s degree in a relevant area;
  • Minimum of 5 years’ experience managing 15 to 20 people on a daily basis;
  • A minimum of two years working with volunteers a requirement;
  • Experience in bereavement work an asset;
  • Previous experience with palliative care an asset;
  • Demonstrated ability to provide leadership, direction, motivation and constructive feedback to volunteers;
  • Excellent verbal and written communication skills in French and English;
  • Experience in group facilitation.

Background sought

  • Able to interact well with patients, guests, families, staff, and volunteers
  • Ability to work under pressure and manage competing priorities
  • Adaptability to change and to learn new skills as required
  • Demonstrated ability to work as a team player
  • Highly organized with meticulous attention to detail
  • Professionalism, maturity, diplomacy and discretion

Additional information

Position status
Full time

Start date
April 2019

Workplace
Montreal

Our vision 
That everyone is able to have an end of life filled with humanity and dignity.

Our mission 
To offer exceptional palliative care and services in a warm and compassionate environment, free of charge, to people suffering from an incurable illness, so that they may live an end of life imbued with compassion, respect and humanity. To offer a beneficial break and support for loved ones and caregivers.

Our values

  • Generosity  – We share a profound desire to help others and give of ourselves to help improve the quality of life of all people in our community.
  • Respect – Our actions, interactions and accomplishments are guided by a deep respect for others. The care and services provided to patients and their loved ones and caregivers will respect their wishes and desires.
  • Well-being – We firmly believe in the enjoyment of life, wherever it is found, and we aim to create an environment conducive to countless moments of happiness, delight, and joy.
  • Openness – St. Raphael’s will welcome people from all walks of life, regardless of their social condition, ethnic origin or religious beliefs.

Applications

To apply for this job, please use this link:

APPLY

Please note that only applicants being actively considered will be contacted.