In order to merit and maintain our donors’ confidence in our activities and our cause, St. Raphael’s has adopted a donor’s bill of rights.
Each donor has the right:
- To be informed of St. Raphael’s mission, of the way it intends to use donations it receives, and of its capacity to use them effectively for their intended purposes.
- To be informed of the identity of the members of the Board of Directors and to expect the Board to exercise prudent judgment in exercising its duties.
- To have access to St. Raphael’s most recent financial statements.
- To be assured that any donation to St. Raphael’s will be used for the purpose indicated when it was solicited.
- To receive appropriate acknowledgement and recognition.
- To be assured that information about donations is handled with respect and with confidentiality to the extent provided by law and in accordance with the donor’s instructions.
- To expect the utmost professionalism from any representative of St. Raphael’s.
- To know whether those seeking donations are volunteers, employees of St. Raphael’s, or hired solicitors.
- To have their name removed from any mailing list that St. Raphael’s may intend to communicate to other organizations.
- To ask questions when making a donation and to receive prompt, truthful and forthright answers.
This bill of rights is inspired by the one developed jointly by the American Association of Fund Raising Counsel (AAFRC), the Association for Healthcare Philanthropy (AHP), the Council for Advancement and Support of Education (CASE), and the Association of Fundraising Professionals (AFP).Ù